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  • Who is supportpets.com?
  • Who is International Canine Training Institute (ICTI)?
  • I accidentally ordered twice how to I get the duplicate charge refunded?
  • Why is Support Pets billing me for my ICTI Purchase?
  • Why are you charging me?
  • Doesn't ring a bell?
  • Can we get an invoice for the charges?
  • Can we get a refund?
  • Where is my refund?
  • Money Back Guarantee
  • I was accidentally charged for an order I don’t want. How do I cancel this?
  • I changed my mind after placing an order. How do I get a refund?
  • Refunds and Returns
  • Unfortunately, my pet has passed away. How do I notify you in order to receive a refund?
  • What is the Red Carpet Guarantee?

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