Billing
- I accidentally ordered twice how to I get the duplicate charge refunded?
- I was accidentally charged for an order I don’t want. How do I cancel this?
- I changed my mind after placing an order. How do I get a refund?
- Refunds and returns policy
- Unfortunately, my pet has passed away. How do I notify you in order to receive a refund?
- What is the Red Carpet Guarantee?