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  • I accidentally ordered twice how to I get the duplicate charge refunded?
  • I was accidentally charged for an order I don’t want. How do I cancel this?
  • I changed my mind after placing an order. How do I get a refund?
  • Refunds and returns policy
  • Unfortunately, my pet has passed away. How do I notify you in order to receive a refund?
  • What is the Red Carpet Guarantee?

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