I changed my mind after placing an order. How do I get a refund?

We would be happy to resolve this issue for you. If your refund request is made within 24 hours of your purchase and/or the doctor has not yet approved your ESA request, you may qualify for either a full or partial refund. Please give us a call at 1-855-700-PETS (1-855-700-7387), and one of our friendly customer service representatives will help you process your refund and cancellation. Thank you!

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