Can my landlord legally refuse my ESA pet request?
Usually, no. Under the Fair Housing Act, landlords must make reasonable accommodations for Emotional Support Animals, even if the property has a "no pets" policy. They can only refuse if the animal poses a safety risk, causes major disruption, or creates an undue burden. Support Pets allows you to request an ESA letter as part of our evaluation process. If you’re approved, your letter includes the provider’s license number, issue date, and a statement of need. Please note: Support Pets only provides ESA letters for dogs and cats.