It has been more than 48 hours, and I haven’t received my ESA documents.

We are happy to help you resolve this issue. There are a few reasons you may not have received your documents. First, please check to make sure your documents are not in your spam or junk folders. If you still can't locate them, please fill out the form below to let us know, and we will resend them to you. Please include the original email address used to purchase your ESA documents.